All Cutting and Finishing services are available to Book Online.
For all colour or technical services, please call the salon for consultations, pricing, skin tests and deposits on
Booking terms/process… (Please Read Before Booking)
Consultation & confirming your appointment.
We will require you to confirm your booking with card details or come in person to pay a refundable deposit.
We do not charge for consultations but require a refundable payment of £40 to secure the appointment as it usually takes nearly an hour and we have previously been let down by clients on many occasions.
This deposit safeguards our business and may be used towards you service deposit if you go ahead and book something or can be refunded to you if you choose to not go further.
Once confirmed through our Fresha booking system your appointment is secure.
You will also receive an email which states all of our salon policies which you will need to complete & sign.
During your consultation we will need to take a test cutting and you will be required to come back in for a skin test the week before your colour service.
We can give you dates for this, during your time with us.
We will require a 50% deposit of the total cost of your appointment before we can book any services
(this will come in the form of an sms link to our izettle booking fee system in the name is M&M Hair Group/Pretty Flamingo Hair)
48 Hour Cancellation Policy
Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services.
For this reason, we respectfully ask that if you are unable to attend your appointment, please contact us by telephone ASAP to avoid any charges.
We request that you do not contact us on social media as sometimes these messages can be missed when the salon is closed or busy.
The following cancellation charges will apply:
If an appointment is cancelled with less than 48 hours’ notice then the full charge will apply or will be added to your next appointment bill.
An unattended appointment will be classed as a ‘no show’ and the full charge will apply or will be added to your next appointment bill.
Please note: A skin test is required 48 hours prior to colour services.
Sorry for the long message but better to give you all the information upfront so there are no surprises.
Please choose the correct stylist for your pocket and experience level.
|STYLIST||UP TO 5 YRS EXPERIENCE|
|SENIOR STYLIST||5 – 10 YRS EXPERIENCE|
|DIRECTOR||15 YRS EXPERIENCE AND OVER|